Medic Safety Training

Privacy Policy

Last updated:

1. Who we are

Medic Safety Training ("we", "us", "our") is a UK-based provider of first aid and health & safety training courses, operating at medicsafety.net. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For data protection enquiries, contact us at: [email protected]

2. What data we collect

We may collect and process the following personal data:

  • Identity data: first name, last name
  • Contact data: email address, phone number
  • Transaction data: details of courses purchased and payment confirmation (payment card details are processed by Stripe and never stored by us)
  • Technical data: IP address, browser type, pages visited, time spent on site
  • Communications data: messages sent via our contact form or email

3. How we use your data

We use your personal data to:

  • Process and fulfil course bookings and payments
  • Send booking confirmations and course access details
  • Respond to enquiries submitted via our contact form
  • Improve our website and services
  • Comply with legal obligations

4. Legal basis for processing

We process your personal data on the following legal bases:

  • Contract: to fulfil your course booking
  • Legitimate interests: to improve our services and communicate with enquirers
  • Legal obligation: where required by law

5. Third-party services

We use the following third-party processors:

We do not sell your personal data to third parties.

6. Data retention

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law. Transaction records are kept for 7 years in line with HMRC requirements. Contact enquiry data is deleted after 2 years if no ongoing relationship exists.

7. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure ("right to be forgotten")
  • Object to processing
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

Our website uses essential cookies required for the site to function (e.g. shopping cart). We may also use analytics cookies to understand how visitors use our site. You can manage cookie preferences via your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].